Our Pillars

Through our decades of experience in business and healthcare, we appreciate that the key to success is building a home for doctors, staff, and pet parents where each feel supported, empowered, and proud. Cara’s commitment to our pillars is what helps us foster this strong community culture.

Put Pets First.

Our first priority is always the health, happiness, and comfort of our four-legged patients. We have designed the Cara experience with the animal perspective in mind. And our care advice is based only on what is best for the pet.

Trust the parent.

We trust parents to make the right decisions for themselves and their pets and invite them to actively participate in care alongside us.

Authentically Human.

Caring for a pet involves the full spectrum of emotions, from joy to grief. We know when to be fun, and when to be serious. At all times, we foster supportive, positive, and authentically human hospital culture.

Good neighbors.

Although our business is growing, we retain the attitude and spirit of a neighborhood vet. We get to know our clients’ families and are proud to play an active role in our local communities.

Shake things up.

We are always looking for a better way. In an industry that hasn’t seen a lot of innovation, we are experimenting with new ways of delivering care, delighting customers, and infusing our hospitals with fresh ideas.

Put Pets first.

Our first priority is always with the health, happiness, and comfort of our patients. Our care advice is based only on what is best for the pet.

Trust the parent.

We trust parents to make the right decisions for themselves and their pets and invite them to actively participate in care alongside us.

Authentically Human.

Caring for a pet involves the full spectrum of emotions, from joy to grief. We know when to be fun, and when to be serious. At all times, we foster supportive, positive, and authentically human hospital culture.

Good neighbors.

Although our business is growing, we retain the attitude and spirit of a neighborhood vet. We get to know our clients’ families and are proud to play an active role in our local communities.

Shake things up.

We are always looking for a better way. In an industry that hasn’t seen a lot of innovation, we are experimenting with new ways of delivering care, delighting customers, and infusing our hospitals with fresh ideas.